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As a Rat Paradise user you want to remain in control of your personal information. We realize that earning and retaining your
trust is of paramount
importance and it is a responsibility we take very seriously. That's why we've provided this Privacy Policy, which sets forth our policies
regarding the collection, use and protection of the personal information of those using the RatsAreUs group of WWW pages found at
http://ratsareus.com, http://ratmart.com, http://ratplanet.org, and http://epetbay.com. Personal information means information that can be linked
to a specific individual, such as name, address, telephone number, e-mail address and credit card number.
We encourage you to review our Privacy Policy, and to become familiar with it, but you should know that we do not sell or rent our customers'
personal information to third parties.
Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review.
Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the current version.
This Privacy Policy explains the following:
- What personal information we collect from you and how we use it
- With whom (if anyone) your personal information is shared
- How you can opt-out of receiving our promotional e-mails
- How you can update or correct your personal information
- What safeguards we have in place to protect your personal information
- Other information you should know about your privacy
What personal information does Rat Paradise gather from me and how is this information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or register for the
purpose of subscribing to our e-mail newsletters or other services as described below. We do not knowingly permit the site to be used by any person
under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of
age). A valid credit card is required to make a purchase on our site.
Making a Purchase
In order to purchase products and/or services through our site, you must provide us with certain personal information such as your name, your
billing address, your telephone number, and your e-mail address. Credit card transactions are provided via PayPal® and Rat
Paradise thus holds
no knowledge or record of your credit card number and any use of the PayPal® service is then bound to the service agreement and privacy
policies supplied therein (see https://www.paypal.com).
Member Registration
If you choose to become a registered member of Rat Paradise, you must provide your name, address, telephone number, e-mail
address, a unique login
name, password, and password validation. This information is collected on the registration form for several reasons including: (i) personal
identification; (ii) to complete orders; (iii) to allow us to contact you for customer service purposes, if necessary; and (iv) maintain an order
history. In addition, we need your e-mail address to confirm your new member registration and each order you transact on our
site. As a Rat Paradise
member you will also occasionally receive updates from us about sales, special offers, new Rat Paradise products and services,
and other noteworthy
items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our Opt-Out policy described below for
details.
Member Profile
As a Rat Paradise member, you can choose to complete your online profile by providing us a billing address and by maintaining an
address book of
shipping addresses. This information is used to assist you in placing orders quickly without having to type in the same information repeatedly. For
example, you can store a gift recipient's address in your address book so that when your place an order for that individual, we can automatically
populate the shipping information fields for you.
Newsletters
Rat Paradise's newsletters are an optional benefit you may choose to subscribe to that keep you up to date with the latest deals
and product
additions. Your e-mail address is necessary to receive RatMart e-mails.
Online Surveys
Rat Paradise values opinions and comments from members, so we may conduct online surveys. Participation in these surveys is
entirely optional.
Typically, the information is aggregated and used to make improvements to Rat Paradise and to develop appealing content, features
and promotions for
members. Survey participants are anonymous unless otherwise stated in the survey.
Promotions & Sweepstakes
Rat Paradise frequently sponsors promotions and sweepstakes to give members the opportunity to win prizes. Information collected
by us for such
activities include contact information. We use contact information to notify contest winners.
Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not
linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used
and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web
servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps
us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are
surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems
with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to
determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of
connectivity.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about
cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your
computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and Rat
Paradise's use of cookies
is similar to that of such sites as Expedia and Orbitz, as well as Yahoo!, CNN.com and other reputable online companies.
First and foremost, you can be assured that no personal information about you is gathered or stored in the cookies placed by the
Rat Paradise.com
web site and, as a result, none can be passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. Rat Paradise uses
cookies to personalize
your experience on our site. As to the former, these types of cookies may allow you to log in without having to type your log-in name each time
(only your password is needed), viewed / not-viewed page display, and so forth. None of this information is passed to any third party and is used
solely by us to provide you with a better user experience on our web site. No personal information about you is gathered through the use of these
types of cookies.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can
control how and whether cookies will be accepted by your browser. Rat Paradise supports your right to block any unwanted Internet
activity,
especially that of unscrupulous websites. However, blocking Rat Paradise cookies may disable certain features on our site and may
interfere with the
intended function and appearance of the site. Please note that it is possible to block cookie activity from certain web sites while permitting
cookies from sites you trust, like Rat Paradise.
Other
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the
information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name,
nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier
to use.
With whom (if anyone) will my personal information be shared?
When you purchase products services through Rat Paradise, we must occasionally provide certain portions of your personal
information to the vender,
manufacturer, or other involved third party to enable the successful fulfillment of your order. We do not, however, sell or rent individual
customer names or other personal information to third parties. We use non-personally identifiable information in aggregate form to build higher
quality, more useful online services by performing statistical analyses of the collective characteristics of our customers and visitors, and by
measuring demographics and interests regarding specific areas of our site. See also, "What other information should I know about my privacy?"
below.
How can I opt-out of receiving your promotional emails?
Our Opt-out Policy
At any time, you can unsubscribe from our Newsletter or similar services through the "My Account" link, accessible through the "RatMart" link on
the Rat Paradise home page. You can unsubscribe from the Newsletter by choosing the "Subscribe or unsubscribe from newsletters"
link after logging
in to "My Account." You can unsubscribe from any "Product Notifications" by choosing the "View or change my product notification list" link after
logging in to "My Account." As a promotion/sweepstakes entrant, you may occasionally receive e-mail updates from us about new
Rat Paradise products
or services, special offers, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would
rather not receive them, please reply to the newsletter in question to "unsubscribe". Rat Paradise reserves the right to limit
registration to those
who will accept e-mails. Registrants will be notified via e-mail prior to any actions taken.
How can I update or correct my personal information?
At any time, you can view and/or update your newsletter product notification preferences. You can also update your personal profile, which includes
member registration information, through the "My Account" link, accessible through the "RatMart" link on the Rat Paradise home
page.
What safeguards are in place to protect the loss, misuse or alteration of your information?
While we have implemented security policies, rules, and technical measures to protect the personal data that we have under our control from
unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss, and while all our
employees and data processors who have access to and are associated with the processing of personal data are obliged to respect the confidentiality
of our visitor's personal data, it is important to be aware that all personal information you provide to Rat Paradise is not
transmitted using SSL
(Secure Socket Layer) encryption and therefore the transmission (but not storage of or use of) of your personal information may be compromised.
SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
What other information should I know about my privacy?
Rat Paradise contains links to other web sites. Please note that when you click on one of these links, you are entering another
web site for which
Rat Paradise has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be
materially different
from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Rat
Paradise membership
account information. Please be very careful, responsible, and alert with this information, especially whenever you're online. As always, for your
security, it is recommended that passwords contain letters, numbers, and special characters, be 8 or more characters in length, and be changed with
relative frequency.
In addition to the circumstances described above, Rat Paradise may disclose member information if required to do so by law, court
order, as
requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable
including, without limitation, to protect the rights or properties of Rat Paradise or its affiliated companies or when we have
reason to believe
that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our
rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
This policy is effective as of July 11, 2005. We may change or supplement this Privacy Policy from time to time. Any material changes in the way
Rat Paradise uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will
apply to the
information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If any proposed change is
unacceptable to you, you may request that we remove your personal information from our records via email. Of course, you may always submit
concerns regarding our Privacy Policy or our privacy practices via email as well. Please reference the privacy policy in your subject line. Rats
Are Us will attempt to respond to all reasonable concerns or inquiries within five business days of receipt. You can also write to us in care of
Rat Paradise, 247 N. Capitol Ave Suite 173 San Jose, CA 95127 Attn: Privacy Policy.
Thank you for using Rat Paradise!
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